fg65 Terms and Conditions

The following conditions must be met to register and participate on the fg65 platform:

• You must be at least 21 years of age. This service is only available to those aged 21 and above.
• You must be located in a jurisdiction where online gaming is legal.
• You must have a valid personal account, and using an account on behalf of someone else or for any business purpose is prohibited.
• Each user may open only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being closed.
• All information provided at the time of registration must be truthful, accurate and complete.

We may at any time request valid identification (NID card, passport or driving licence) to verify age and identity. If the information provided is found to be false, fg65 reserves the right to close the account and forfeit all balances.

By opening an account on fg65, you will receive a personal, non-transferable account. The following rules apply to your account:

• It is your responsibility to keep your account password confidential. You should not allow anyone else to access your account.
• If you notice any unauthorised access or suspicious activity on your account, you must notify fg65 support immediately.
• If any of your personal details change, you must update your account promptly.
• Inactive accounts (no transactions for more than 180 days) may be temporarily suspended.
• If you wish to close your account, please contact the support team.

The following rules apply to deposits and withdrawals on fg65:

• Withdrawals will only be processed through the same method used for the deposit.
• Winnings earned using a bonus cannot be withdrawn until the wagering requirement has been met.
• Large withdrawal amounts may be held pending until identity verification is complete.
• fg65 reserves the right to investigate any transaction if currency fraud or money laundering is suspected.

fg65 treats the protection of your personal data as a top priority. Our platform uses SSL encryption technology to keep all data secure. To learn more about how data is collected, stored and used, please read our Privacy Policy.

• Your data will never be sold to third parties.
• Limited data may be shared for service operations and legal compliance purposes.
• You may request to view or delete your stored data.

fg65 places the highest priority on responsible gaming. Gaming is a form of entertainment — it should not be seen as a source of income.

• You can set deposit limits, bet limits and loss limits on your account.
• A self-exclusion option is available if you need to temporarily take a break from the platform.
• If you notice any signs of gaming addiction, please contact our support team.
• It is the responsibility of every account holder to keep minors away from gaming.

To learn more about responsible gaming, please read our Responsible Gaming page.

All content on the fg65 platform — logos, designs, text, graphics, software and code — is the exclusive property of fg65 and is protected by copyright law.

• Reproducing, distributing or modifying any content from fg65 without written permission is prohibited.
• Separate permission is required to use fg65's trademarks and brand name.
• Content from third-party game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.) is operated under their own respective licences.

fg65 strives to provide the best possible service as a safe and reliable platform. However, fg65 is not liable for the following:

• Losses caused by internet connectivity issues or disruptions to third-party services.
• Losses caused by unauthorised access where the user has not taken appropriate security measures.
• Force majeure events (natural disasters, government directives, pandemics, etc.).
• Delays caused by issues with third-party payment provider systems.

If any dispute arises between fg65 and its users, an attempt will first be made to resolve it amicably through the support team.

• Any complaint or claim must be submitted in writing to [email protected].
• fg65 will provide an initial response within 7 business days of receiving a complaint.
• Complex matters may take up to 30 days to resolve.
• A mechanism exists to resolve disputes through mediation by mutual agreement of both parties.

fg65 reserves the right to amend, change or update these terms and conditions at any time. For any significant changes, we will make reasonable efforts to notify users.

• Continued use of the platform after a change takes effect will be considered acceptance of the new terms.
• If any part of these Terms becomes invalid, the remaining parts will continue to be fully effective.
• The most recent version of these Terms will always be available on this page.
• If the Terms are available in both English and Bengali, the Bengali version will take precedence.