🛡 fg65 | Responsible Gaming Policy

Responsible Gaming at fg65 — Keep the Fun Safe

Online gaming is for entertainment — never a source of problems. fg65 helps you build healthy and safe gaming habits so that playing always stays enjoyable.

Why Is Responsible Gaming Important?

fg65 believes — the best gaming experience is only possible when play stays in control.

Online gaming is a legitimate source of entertainment for millions of people. However, like any recreational activity, it should be enjoyed with the right mindset and boundaries. In line with fg65's responsible gaming policy, we place each player's protection at the highest priority.

Responsible gaming is not just about setting limits — it is about enjoying gaming while respecting your mental health, financial situation and family relationships. Our platform provides various tools and support to help you maintain this balance.

Before every session, ask yourself: am I playing for entertainment, or for some other reason? Your answer will guide you in the right direction.

21+

For ages 21 and above only

fg65 strictly prohibits registration and participation by anyone under 21. Our age verification process ensures the protection of minors. Keep younger members of your household away from this platform.

Our Protection Tools

fg65 provides these practical tools to keep you in full control of your play.

Set Deposit Limits

Decide for yourself the maximum amount you can deposit per day, per week or per month. Once a limit is set, it is not possible to exceed it. Lowering a limit takes effect immediately; a cooling-off period applies to raise a limit.

Time-Out

Feeling like you need a short break? Take a temporary pause on your account from 1 day to 6 weeks. During the break period you will not be able to play or deposit. This helps build a healthy habit.

Self-Exclusion

If you feel your gaming habits are getting out of control, take advantage of the option to exclude yourself completely. Once self-exclusion is active, the account cannot be reactivated before the set period ends. This is our strongest protection feature.

Set Loss Limits

Decide in advance how much you are willing to lose within a set period. Once that limit is reached, your session will end automatically. This is an effective way to stay budget-aware.

Session Time Reminders

When you sit down to play for a long time, it is easy to lose track of time. On fg65 you can set session alerts — a notification will appear after a set period. This helps you take breaks and stay time-aware.

24/7 Support Team

If at any time you feel you need help — our 24/7 live chat support team is always ready in Bengali. Speak about your concerns with full confidentiality assured. We are always by your side to provide the right guidance.

Warning Signs of Problem Gaming

If these signs appear, take a break and seek support.

Stay Alert

  • Continuing to play repeatedly to chase losses
  • Hiding your gaming from family or friends
  • Betting beyond your means or borrowing money to play
  • Feeling restless or irritable when unable to play
  • Neglecting work, studies or family to play
  • Continuing to play despite financial problems arising
  • Repeatedly trying to stop gaming but failing

Assess Yourself

Ask yourself the questions below and answer honestly.

Am I depositing beyond my budget?
Am I betting more after a loss?
Is gaming affecting my sleep or work?
Are family or friends concerned about my gaming?
Am I using gaming to relieve stress?
Do I feel uncomfortable when I cannot play?

If more than two of these questions are answered "yes", contact our support team today.

24/7

Live Support in Bengali

৳200

Minimum Deposit Limit

10-45

Withdrawal in Minutes

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Encryption Protected

The Golden Rules of Healthy Gaming

Following these habits will keep gaming enjoyable at all times.

  • 01 See gaming as entertainment, not a source of income. Keep in mind that the chance of losing is just as real as the chance of winning.
  • 02 Set a budget before you play and stick to it strictly. Do not spend even ৳1 beyond your budget.
  • 03 Never play while drinking or under excessive stress. Play with a clear and fresh mind.
  • 04 Take regular breaks. Resting at least 10-15 minutes every hour is a healthy habit.
  • 05 Do not try to chase losses. If you have lost, stop playing for the day.
  • 06 Spending time with family and friends is always more important than gaming — keep that priority.

Money Management Tips

Financial awareness is the foundation of responsible gaming.

Use only your entertainment budget

Calculate your monthly expenses and allocate a small portion of what is left over for gaming. Never use money set aside for rent, food or your children's education.

Set limits on bKash and Nagad

Set monthly transaction limits on bKash, Nagad, Rocket or Upay. These mobile banking apps offer their own limit-setting features — use them.

Keep track of transactions

Keep a record of how much you have deposited and withdrawn each week. You can view this information at any time from your fg65 transaction history.

Protection of Minors

Keeping children and teenagers safe from online gaming is every parent's responsibility.

Parental Controls

Use parental control software on your device so that children cannot access gaming sites. Always keep your login details and password private.

Age Verification

Age verification using a national ID card or passport is mandatory when registering on fg65. Anyone under 21 cannot open an account.

Report

If you find out that a minor is using fg65, notify our support team immediately. We will take swift action.

Do Not Hesitate to Seek Help

Asking for help when needed is a sign of strength, not weakness.

If you feel that gaming is becoming a problem for you or your family, take action today. fg65's support team is ready to assist you with complete confidentiality.

We believe every player deserves a happy and healthy life. Gaming can be a small enjoyable part of that life — but not the whole of it. If you ever feel that balance is being lost, talk to us.

To activate self-exclusion, change limits, or simply talk — our Bengali-language support team is always by your side.

Contact Us for Support

Live Chat

24 hours a day, 7 days a week — instant support in Bengali. The fastest way.

Email Support

[email protected] — write to us about anything related to responsible gaming.

Account Protection

To set self-exclusion or deposit limits, log in and go to Account Settings.

Response Time

Instant via live chat; email is answered as quickly as possible.

Questions and Answers About Responsible Gaming

Find answers to common questions here.

After logging in to your fg65 account, go to Account Settings and find the "Responsible Gaming" section. There you will find options to set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately. A cooling-off period applies when raising a limit to ensure the decision is well considered. Contact us via live chat for any assistance.

When you activate self-exclusion, you choose a period. It is not possible to reactivate your account before that specific period ends. Once the period ends, you can request to reactivate your account yourself. For long-term self-exclusion, a cooling-off period may apply before reactivation.

No, not at all. fg65 strictly does not allow anyone under 21 to register or play. Age verification is mandatory during the registration process. If it becomes known that a minor is using an account, that account will be immediately closed and any deposited funds will be returned.

A time-out is a temporary break — usually from 1 day to a few weeks. It is a relatively light step when you just need to pause for a bit. Self-exclusion is a long-term decision — usually from several months to permanent — when gaming feels like it is becoming a serious problem. Self-exclusion cannot be cancelled before the specified period ends.

fg65 does not directly provide addiction treatment or therapy — but we can help you protect yourself through deposit limits, self-exclusion, time-out and loss limits. For serious issues, consulting a professional mental health specialist is recommended. Our support team will help guide you in the right direction.

If you feel that a family member or friend is struggling with a gaming problem, first speak with them openly and with empathy. Encourage them to set limits or activate self-exclusion themselves. Let our support team know if needed. Most importantly, seek professional mental health support.

Play Safely, Stay Happy

May every gaming session on fg65 be responsible and enjoyable. Use our protection tools and keep gaming as entertainment.